ISATEL DE MÉXICO QUALITY POLICY

At ISATEL de México, we are a company dedicated to providing specialized consulting, advisory, and administrative services to help clients obtain Certificates of Conformity (NOM) and ensure regulatory compliance in Mexico (NOM, NMX, standards, guidelines), serving clients across various sectors, including electrical, electronics, information technology, telecommunications, and related industries.

We are committed to:

– Meet our customers’ expectations, by understanding their needs and challenges,
and offering agile, reliable, and value-driven solutions.

– Comply with all applicable requirements, including legal, regulatory, and contractual obligations; acting with ethics, integrity, and professionalism.

– Establish, review, and monitor quality objectives, in line with this policy, as a framework for improving the performance of the Quality Management System and operational excellence.

– Promote continuous improvement and innovation, strengthening our processes, services, and the effectiveness of our Quality Management System.

Our Vision

By 2028, ISATEL will be the national leader in regulatory compliance and the management of Mexican Official Standards (NOM), recognized for its reliable response times, technical expertise, and strategic support for clients such as manufacturers and importers.

Our Values

• Integrity
• Impartiality
• Ethics
• Passion
• Quality
• Commitment

Dirección Corporativa
January 2026

Our quality policy is supported by:

• ISO 9001-2015 / SIGE Certification
• ISO 9001-2015 / IQNET Certification
• Code of Ethics
• Anti-corruption Polícy